Customized LED screen

Due to market demand, LED display customization has become a trend in the market. What are the characteristics of customized LED display? Which products are more suitable for customization? 
 
First, the characteristics of customized LED display
 
The concept of LED display customization has a long history, but it has higher requirements for LED display customization enterprises, integrating to R & D and production to solutions. Different customers from various industries choose diversified needs, and customers no longer have to “passively” choose the “pipeline” products directly provided by LED display manufacturers as they have in the past. They have started to put more demanding requirements on products and pursue “personalization custom made”.
 
At present, in the LED display industry, product homogeneity is serious. At the same time, the consumption structure is constantly upgrading, and consumption habits are undergoing drastic changes. Traditional functional products have been unable to meet the needs of local consumers; consumer demand has changed from Functional, branding shifts to experience and participation. In other words, it means that the LED display customization machine is coming.
 
Second, which LED display products are more suitable for customization
 
1.Special LED screen
This includes conventional LED displays, such as appearance: arc, spherical, cylindrical, Rubik’s cube, cube and other shapes. Because the structures are different from each other, the technical requirements for LED display manufacturers are also more stringent. If the technology is not good enough, the spliced ​​LED screen will have many problems such as uneven appearance due to the large gap of the seams and the discontinuity of the splicing surface, which will destroy the aesthetics of the overall design and the viewing effect will be poor.
 
2.Transparent LED screen
Can also be used as arc, sky curtain, Rubik’s cube and other shapes. The size and size of LED transparent screens also have strict regulations, and there must be no deviation at all. Depending on the scene, it is not a mold, so it cannot be copied. Throughout all links of the LED transparent display screen manufacturing industry chain, including custom modeling, in many cases it is not an emotional decision. Fully consider the special scenes and special applications of the screen, including customized LED chips with certain “special functions”, and detailed processing to ensure that the splicing surface is neat and realize the packaging and splicing technology with distinctive display effects.
 
3.Soft LED screen
The biggest feature of the soft screen is that it is flexible and foldable, which is suitable for various application scenarios. Compared with conventional LED display screens, Witcom LED soft screens have been practically used in many areas at home and abroad, including building advertising lighting, 3D modeling, spherical, sail, arc, etc.
 
 
If there is a need for customization of transparent screens and soft screens, please contact us. From R & D to design, production to installation and other solutions, we only customize high-end products. Welcome to contact, and also welcome to visit the company.
It will provide users with technical consulting services for display systems, and provide a full set of evaluation opinions and related technical suggestions on the display screen’s technical parameters, specifications, equipment configuration, function settings, and environmental factors.
 
Designate personnel for user training, including:
 
● Operation training
 
● System overview
 
● System operating procedures
 
● Program production example
 
● Field operation practice
 
● Maintenance training
 
● Inspection of system components, system adjustment and maintenance
 
● Troubleshooting of systems and components
 
      The company will provide users with upgrade services related to production, control, and playback software.
 
      Targeted design. Our company will design and recommend the best solution according to your unit’s display function and site installation location. Before the construction of the project, the designer went to the site for inspection, and combined with the characteristics of the LED large screen, he will consider the light and angle of view of the installation location, and provide professional suggestions for your unit to work out a satisfactory construction plan with your unit staff. During the construction process, the convenience and wiring of the LED large screen control will be considered, and the location and control method of the control room will be determined in accordance with the specific situation of your unit.
 
    Training Services
 
    The purpose of training is to train system operators. After training, they can operate the system proficiently and can handle some basic faults. Our company provides free training for each display project, and the user specifies the training personnel. The training time is determined after discussion with the customer. Generally, it is divided into two stages: basic training and on-site training.
 
     Basic training:
 
    -Basic computer knowledge
 
    -Basic working principle of LED display
 
    -Screen program production and playback software, system work monitoring software operation, game software operation
 
    -Daily maintenance and safety precautions of the system
 
    On-site training:
 
    -System software installation
 
    -Function and correct use of equipment in the system
 
    -Daily maintenance of displayed information
 
    -Simple software and hardware troubleshooting
 
    -Equipment maintenance and maintenance knowledge
 
    -Participate in the installation
 
    The training content is carried out together with the system installation and commissioning, and system operators are required to participate in the system software and hardware installation and commissioning together.

Reliability test

 
In order to avoid hidden defects in production and design, we have developed a series of reliability tests. Such as semi-finished product electrical performance reliability test, finished product electrical performance reliability test, dustproof and waterproof test, anticorrosion test (salt spray test), vibration test, high and low temperature experiment.
 
(1) Electrical performance test of semi-finished products: Before sealing the semi-finished modules, after the QC test is completely OK, power on all the products and go through high temperature aging for at least 48 hours.
 
(2) Finished product aging experiment: Install the finished product module on the LED cabinet, and simulate the whole screen assembly on site, and it can be shipped without aging for 48 hours.
 
(3) Waterproof experiment: In the rainy season of outdoor LED display, the protection of rainwater is always related to the quality of the product itself. We have increased the high-pressure flushing experiment on the bottle body, and performed the water invasion experiment and water spray on each box. Experiment to ensure water resistance. The LED surface protection level has fully reached IP67.
 
(4) Anti-corrosion experiment: In order to ensure the anti-corrosion reliability of anti-corrosion circuit boards and cabinets, salt spray experiments are performed in production.
 
(5) Vibration experiment: For traffic guidance screens and vehicle display screens, since they work under vibration conditions, in order to ensure their reliable performance, simulated vibration experiments should be performed.
 
(6) Environmental experiment: Real outdoor environment debugging to ensure that the factory effect is consistent with the field effect.

Pre-sale service

1. Set up a 24-hour hotline telephone service (consultation, telephone technical guidance);
2. Online services;
3. Formulation and determination of product technical solutions.

Sale service

1. Installation instructions, on-site commissioning, product training, professional technical training;
2. Hardware fault repair service;
3. Paid hardware upgrade services;
4. Maintenance service: In order to ensure that your product operation is more efficient, thereby reducing your investment in product maintenance costs, and adapting to the new market competition environment, LED maintenance service came into being.

After sales service

1. Product failure warranty service
(1) Regular products are guaranteed for two years free of charge, and only the cost of materials is charged outside the warranty period;
(2) By contacting us, you can provide and upgrade the display screen operation software for free to answer the user’s difficult questions;
2. Customer care return visit service
(1) Regular quality inspection, maintenance and consultation of users to improve them.
3.Remote phone support
4. Handling customer complaints
(1) Establish a dedicated customer complaint channel, and after-sales personnel will provide a solution within 8 hours after receiving the information.
(2) Track the implementation of the processing results until the customer’s response is satisfactory.
5. Engineering and technical services
Help channel partners build after-sales service teams. Provide engineering services such as engineering services, supervision and commissioning, and supervision services based on customer capabilities.

Warranty service

Provide telephone consultation, remote technical support, on-site technical support, emergency failure recovery services during the technical warranty period.
1. Warranty purpose: Keep promise, enthusiasm and fast.
2. Warranty period: During the warranty period of the screen, all maintenance service fees are waived; after the warranty period, the user will only be charged for the cost of materials used in the maintenance service, without labor costs.
Warranty
Under normal use and storage, our company is responsible for the quality of the equipment. During the warranty period, if the product fails, our company will repair and replace the parts for free. If the equipment is found not to work normally, the user should issue a detailed written report to our company, explaining the details of the problem.
After the project is over, we will continue to maintain the system for life, and continuously improve the system functions and software upgrades. For the hardware equipment that needs to be added, only the component costs are charged.

After-sales service convention:

★ Politely receive every customer, patiently listen to users’ opinions, and eliminate concerns.
★ Service personnel should be civilized when they come to serve.
★ It is strictly forbidden to solicit or receive any gifts from customers.
★ On-site service should pay attention not to damage the customer’s items. After the service is completed, check the trial, clean up and restore the site.
★ After the maintenance work is completed, the service personnel must perform self-inspection and strict control to ensure the quality of the repair. During the quality warranty period, the customer will return the repair for free according to the quality problems under normal operation and normal maintenance.
★ On-site maintenance conditions allow the customer to conduct secondary training to meet customer needs.
★ After the service is over, customers can put forward relevant evaluations and suggestions about the quality of our products and engineers.

Attentive service            Focus on details

Guaranteed quaility           Win the future